Best Price Guarantee is our promise to guests who book directly on our branded websites. We have made changes to the terms and conditions to further help identify and support genuine claims as well. We have made two adjustments to our Best Price Guarantee Terms & Conditions to enhance how guests make a valid claim. The first is to confirm that guests making advanced purchases need to complete the booking using a valid credit card. The other is regarding the parameters of the claim. The minimum difference between the two prices must be 1% or $1, whichever is higher, in order to account for variances with currency conversions on non-IHG websites. The change on price variance will become mandatory 5 days from posting these revised Terms & Conditions.
Best Price Guarantee: Every hotel reservation booked through an IHG web site is guaranteed to have the lowest room price publicly available on the Internet or IHG will provide the first night’s room free and match the lower average nightly room rate found for that stay for the rest of the nights of that stay, under the following terms and conditions: